Angela Nesbitt
The Pacific Institute
6 South Ridge Road Larchmont, NY 10538 T: (914) 833-3289 C: (914) 329-1988 E: anesbitt@pac-inst.com
http://www.ThePacificInstitute.com
Teach performance psychology to business people
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What is the biggest challenge most businesses face? Creating and retaining loyal, high-performing employees. This is something I have long believed and seen first hand in my earlier work for William M. Mercer, Inc. and Towers Perrin, two leading human resources consulting firms. To that end, I have joined The Pacific Institute (www.ThePacificInstitute.com) to apply my training and coaching skills in helping companies provide employees with the skills needed to survive and excel in massive, unpredictable, convulsive, never-ending change.
The Pacific Institute specializes in performance improvement and professional growth, change management, and leadership development. Our guiding principle is that individuals, during their lifetime, have a virtually unlimited capacity for growth, change and creativity.
Our clients are companies that a) want to significantly improve performance and b) know that their employees are key to their success.
The Pacific Institute curricula teaches us how to accelerate individual and organizational potential by changing those habits, attitudes, beliefs and expectations that inhibit and often block high-performance people. This, in turn, allows organizations to achieve higher levels of growth and success. Solidly grounded in the expanding research from the fields of cognitive psychology and social learning theory, each curriculum is proven effective by experts in these fields. We measure and document the impact of our curriculum on your bottom line.
Examples of typical clients of The Pacific Institute:
- Major Hospital in Florida. Initially, the hospital lacked energy; it was experiencing financial woes because of tripling bed size without sufficient financing; it had poor morale, poor management team, no degree nurses, and was a poor payer. After working with us the organization had passion; by any indicator of quality it became one of the top 2-3 hospitals in Dade County; it experienced a dramatic drop in grievance procedures and sick days, it received a significant number of letters from patients commending the hospital for special service and treatment including observable, exceptional cooperation between different departments, and became a top payer; when recruiting had the pick of employees.
- Top Car Dealer in California. The owner of one of the top 20 Chevrolet dealers in California knew that although he was successful there was more to learn. All his employees took our course and concluded that they were underperforming against their potential. Within four years the dealership tripled its income and grew from the number 11 Chevrolet dealer in California to number 1 in California and from number 35 in the U.S. to the 6th largest Chevrolet dealer in the nation.
- Leading Canadian Insurance Company. During an acquisition, one of the largest Canadian insurance companies offered our curriculum to all the employees of their newly acquired company. Despite significant differences in culture, the merger was accomplished with costs significantly below budget, retention and acquisition of clients above plan, and loss of valued employees below plan.
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